CERTIFICATESchool of Hospitality and Tourism
Hotel Operations
Duration
1 Year
Language
English
Credits
24 Credits
Entry Requirements
Secondary school diploma or equivalent. English proficiency test results (IELTS 6.0+ or equivalent).
Minimum Grade: Passing grade in core subjects.
Program Overview
Develop professional expertise in Hotel Operations with our state-of-the-art curriculum, industry-led instruction, and hands-on training.
Curriculum
| Code | Subject Name | Credits | |
|---|---|---|---|
| HOS-HOT-100 | Introduction to Hospitality Semester 1 | 5 | |
| HOS-HOT-101 | Customer Service Excellence Semester 1 | 5 | |
| HOS-HOT-102 | Food Safety and Sanitation Semester 1 | 5 | |
| HOS-HOT-103 | Tourism Principles Semester 2 | 5 | |
| HOS-HOT-104 | Hotel Operations Semester 2 | 5 | |
| HOS-HOT-105 | Event Management Basics Semester 2 | 5 | |
| HTL-101 | Hotel Operations | Hospitality Introduction | 3 |
| HTL-101 | Hotel Operations | Reservation Systems | 3 |
| HTL-102 | Hotel Operations | Front Desk Operations | 3 |
| HTL-102 | Hotel Operations | Food and Beverage Basics | 3 |
| HTL-103 | Hotel Operations | Housekeeping Standards | 3 |
| HTL-103 | Hotel Operations | Hospitality Communications | 3 |
| HTL-104 | Hotel Operations | Customer Service | 3 |
| HTL-104 | Hotel Operations | Industry Placement | 3 |
Career Prospects
Potential Roles:
Hotel Operations Practitioner, Industry Specialist, Professional Assistant.
Program Faculty
Dr. Isabella Santos
Professor & Chair
Chef Marcus Dubois
Senior Lecturer
Prof. Anna Lindqvist
Lecturer